The Beauty Help Center
FAQ + TESTIMONALS + OPEN HOURS
Which payment methods does Eleni Milionis accept?
Eleni accepts cash & bank transfer payment methods.
Eleni also accepts card payments, please note that this incurs a surcharge of 1.9%.
Are treatments available for men?
Yes! All my treatments are unisex and can be customised to the specific client.
Do You Have Gift Vouchers?
Yes I do! My gift vouchers have a 1 year expiry date. I treat gift vouchers like cash and I physically need the voucher to redeem it.
Do I Need to Book in Advance?
Yes, I highly recommend booking in advance to avoid disappointment with your preferred time & date.
You can do this via a message, call, or online booking.
What is Eleni Milionis cancellation policy?
Appointments are reserved especially for you. I understand that plans change, so I kindly ask that you give me 24 hours notice should you need to reschedule or cancel your appointment, otherwise a 50% cancellation fee will be charged. Confirmation of an appointment is an acknowledgment of this policy. SMS confirmations are sent out 24 hours prior to the appointment.
How do I make an appointment?
Call or message me on 0414 153 919 to speak directly to me.
You can also email me:
Alternatively appointments can be made instantly via my online booking system.
I want to come with a friend — is this allowed?
A friend is allowed depending on the service. We are flexible if you bring a sitter or help to watch over your child. Please inform Eleni if you wish to come with someone.
These rules exclude any cosmetic tattooing services. Only the tattooist and client can be in the room during the procedure due to Occupational Health & Safety.
Who is cosmetic tattooing is not suitable for?
Please let Eleni know if you have any of the following (listed below) prior to booking in your appointment.
If you are unsure, please feel free to ask.
You are under 18
You have diabetes
You are pregnant or breastfeeding
You have glaucoma or taking blood-thinning medicines (e.g., aspirin, warfarin)
You have skin diseases such as psoriasis or eczema
You have transmittable blood conditions like HIV or Hepatitis
You have a hemophilia
You have healing disorders or uncontrolled high blood pressure
You are on any skin medication such as Accutane or Steroids
You have active skin cancer
You undergoing radiotherapy or chemotherapy (consult your doctor)
You have epilepsy
You have a pacemaker or major heart problems
Severe allergies eg: latex, metals such as nickel, etc
You had Botox in the past one month
When are eyelash treatments not suitable for someone?
Although it is impossible to list every potential risk and complication, the following conditions are recognised as contraindications for Lash Lift/Tint & Eyelash Extension treatment and must be disclosed prior to the treatment:
Recent Eye Surgery
Allergy to product
Very sensitive eyes
Hay fever sufferers/Watery Eyes
Dry Eye Syndrome
Using prescribed medicated eye drops
Pregnancy – during the 1st trimester
Medication – Thyroxin (in some cases can prevent lashes from curling)
Contact Lenses – must be removed
Monday, Tuesday & Wednesday: 10am - 6pm
Thursday & Friday: 10am - 8pm
Sat: 9am - 4pm
Sun: Booking available upon request only.
Any before/after hours are available for booking on request.
Depending on booking it may be based at my home studio located in Keilor East.
If you have any special requirements or wish to book outside my open hours, please contact me to arrange a booking.
Give Us Your Feedback
I am always seeking to deliver nothing but the highest of standards in both quality & service.
Please feel free to give me your feedback or leave me a review.
Lots of love